Onsite Service Manager
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Requires
- Good knowledge of English and Italian languages both spoken and written;
- Leadership and ability to manage and motivate a team;
- Analysis and synthesis skills, able to quickly understand what the customer’s real needs are;
- Politeness, well-speaking, good standing and manner skills;
- Availability and flexibility, Adaptability to different types of situations;
- Understand both customer environment and own internal structure, procedures and people;
- Capacity to delegate, communicate, coordinate activities, manage specific action plan / prioritizing, and organize resources achieving best results in terms of efficiency;
- Able to work in a team
Success Factors
Prime Success Factors (focus on results, drive change, promote teamwork, build trust & respect, understand market & customer perspective)plus the following:
- Capacity to work with complexity, sustain actions and projects
- Capacity to prevent and soften conflict situations
- Leadership
- Communicate and share information
- Work in team
- Be representative
- Develop others
Location: Sant'Agata Bolognese