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Science & Technology
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JOBREQ1800032916 Requisition #

As an Optima Solutions Advanced Problem Solving (APS) Specialist, you will put your interpersonal skills to use, improve our customers buying experience by providing the best quality of service and information regarding our processes and products!


Key Responsibilities
  • Work within a network of PPG specialists driving a new segment of revenue growth for the company. Execute and implement the project at the customer site based on the needs. Ensure the right support and resources are available to be successful.
  • Implement your problem solving capability and expect to foresee any issues or concerns while executing the project. Need to be aware of other potential needs while executing for other areas of opportunity.
  • Provide solution to meet customer needs and assist the Optima Sales Consultant in tailoring the best solution upfront.
  • Responsible to track and provide cost savings data to aid in commercial negotiations for value capture.
  • Responsible for the execution of Optima Solutions projects, driving customer process changes including coordinating with the relevant customer functions to ensure successful implementation.
  • Responsible for routine customer communication with a strong data focus and analytical acuity to inspire change!
  • Develops good working relationships with plant level personnel.
Qualifications
  • 5+ years of technical / application expertise and know how a Paint Shop runs.
  • A high level of customer service experience with demonstrative ability to resolve customer complaints and problem solve;
  • Proven understanding of PPG developed digital tools and how to implement to aid customer.
  • Skills in putting together routine updates to customer that demonstrate the value PPG is delivering
  • Understanding of the dynamics that exist within customer plant and central engineering functions and political acumen to navigate the communication channels
  • Excellent communication along with strong interpersonal skills are essential in helping interact with different levels of the business as well as with external customers.
  • Travel frequently.
ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.


The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

 
We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

 
We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

 
We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

 
We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

 
We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees.  We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

 

Benefits will be discussed with you by your recruiter during the hiring process.

 

Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf


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