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Information Technology
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JOBREQ1800021532 Requisition #
Thanks for your interest in the Service Analyst position. Unfortunately this position has been closed but you can search our 0 open jobs by clicking here.

Requirements: 

 

  • A 3-year degree in Information Technology, or related discipline
  • 2-4 years technical support experience in a computer-related area
  • Knowledge of commonly used concepts, practices, and procedures in the related field
  • Working knowledge of related ITIL standards or best practices
  • Demonstrated hands-on experience with infrastructure support components

o   Standard desktop, tools & utilities

o   Server operating systems, tools & utilities

o   IT networks

o   IT security and Disaster recovery

o   Process control and monitoring

  • Advanced troubleshooting skills
  • Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to implement the most efficient solutions
  • Ability to work without close supervision while ensuring that tasks are done efficiently and consistently
  • Strong verbal communication skills, including the ability to document operational procedures
  • Ability to effectively work independently or in a team environment
  • Availability to work rotating shifts and holidays

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